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Support

Our Philosophy

Our customers are our priority. We value our customers and we constantly put more effort into supporting our existing customers. In fact, our exising clients are more important to us than new customers. You see, our clients are our reference and without their satisfaction there is no point in trying to sell our products to others. When you purchase a product from us we keep upgrading it and support you with new versions as long as this is technically possible.

Contact

Please contact us by email at support@generalbytes.com or by phone using any of the numbers listed on the contact page. We call you back to get more information on the issue. Our support desk is staffed between 09:00 and 17:00 Prague Time, (UTC +2) please keep this in mind when calling us.

 

ChangeLog - Latest version is 20170421 - click to read more

Video: BATMTwo Terminal installation

Video: BATMThree Terminal Installation

Videos: Terminal Management

Videos: BATMServer/CAS Installation

Videos: BATMServer/CAS Management