Explore Our Paid Services for Optimal Business Performance

At General Bytes, we are committed to providing comprehensive, high-quality solutions designed to meet the diverse needs of your business. Our Paid Services category offers specialized training, configuration, and support to ensure your systems run smoothly and efficiently.

Whether you’re looking to optimize your crypto operations, secure your infrastructure, or enhance the performance of your devices, our expert team is here to guide you every step of the way. With a wide range of tailored services, we aim to empower your business to succeed in a fast-paced and dynamic environment.

Browse through our offerings and discover the professional services that can take your business to the next level.

 

Help Center

What the paid service is about?

It's a paid service on request, allowing our customers to invite our professional technician to provide services as:

Initial Setup Assistance — hardware and terminal installation and deployment
Hardware inspection and maintenance
Repairs and parts replacements (recyclers/dispensers/displays, etc.)
Customer training on hardware and software

We want to ensure that your ATMs and business run like clockwork. We strive to produce and sell reliable, durable products while providing first-class support for your operations. With regular software updates, proper cash management, a stable internet connection, and electricity, our ATMs can operate for years, providing you with a sense of confidence and security. You can verify this claim by checking the ATMs installed ten years ago that are still in operation!

Nevertheless, nothing lasts forever, especially when it's in 24/7 operation. Some parts would need maintenance or replacement in the future. When an operator decides there is a lack of expertise or internal possibilities to fix the issue, it's better to invite professionals, and here we are to help you!

How do we order the service? 

To request Field Service, please write to the email address sales@generalbytes.com with the type(s) of assistance you want and include all possible details regarding your issues.