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Support

Our Philosophy

Our customers are our priority. We value our customers and we constantly put more effort into supporting our existing customers. In fact, our existing clients are more important to us than new customers. You see, our clients are our reference and without their satisfaction, there is no point in trying to sell our products to others. When you purchase a product from us we keep upgrading it and support you with new versions as long as this is technically possible.

Contact

Please contact us by email at support@generalbytes.com or by phone using any of the numbers listed on the contact page. Our support desk is staffed on weekdays (Mo-Fri) between 09:00-23:00 Prague Time (CET/UTC+2) and 04:00-17:00 Florida time (EST/UTC-5) and weekends (Sat-Sun) between 10:00-18:00 Prague Time (CET/UTC+2) and 05:00-12:00 Florida time, please keep this in mind when calling us.

ChangeLog - Latest version is 20181008 - click to read more

Video: BATMTwo Terminal installation

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